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In 2014, OARTY introduced new membership standards, based on internationally recognized accreditation standards.  The standards will be fully implemented for full members (residential providers) for the 2016-17 membership year. The process for confirming compliance has been kept simple and efficient, without duplication of the oversight or review processes currently in place.  Supports have also been developed to assist new members in meeting the standards.   Agencies that have achieved accreditation will only need to provide proof of their accreditation status to meet the standards. OARTY members are leaders in the industry, and the new standards serve as a mark of the high quality care offered by OARTY member programs.

 

Membership Standards

Key:  Bolded items indicate that paperwork will be required, either in the provision of a policy or by completing a form.  Some forms address multiple standards. The remainder of standards will be acknowledged as compliant via the Membership Standards Agreement Form.  Necessary documentation will be provided upon receipt of the membership application.

 

1.   Operations
Member agencies must have the following policies, procedures and plans in place, and have a process in place to review them every three years at a minimum.

  1. Cultural competency plan
  2. Ethical code of conduct and a written procedure to deal with allegations of violations of ethical codes
  3. Strategic plan (Provide plan or overview)
  4. A policy on records and record keeping, along with written procedures on records
  5. Risk Management Plan
  6. Policies and procedures that promote the safety of persons served and of personnel
  7. Documentation of training in health and safety for all staff both at the time of hire and annually thereafter (Training form to be completed and submitted)
  8. A policy and written procedures related to the verification of personnel background and credentials
  9. Technology and system plan
  10. Accessibility plan
  11. Description of performance measurement and management system
  12. Annual review or audit by an independent, authorized accountant 
  13. Performance analysis
  14. Performance improvement action plan
     

2. Persons Served
Member agencies must have the following policies, procedures and plans in place, and have a process in place to review them every two years at a minimum.

  1. Policies on the rights of persons served
  2. Policy(ies) and written procedure by which persons served may make a formal complaint
  3. Policy that specifies time frames for entries to the records of the person served
  4. Policies regarding information to be transmitted to other individuals or agencies (including but not limited to PIC data)
  5. Documented plan for persons served engagement, including how persons served can inform policies and procedures
     

3. Program
Member agencies must have the following policies, procedures and plans in place, and have a process in place to review them every three years at a minimum.

  1. Policy that identifies whether medications are used in the program and the process for persons served to obtain medications needed to promote recovery and/or desired treatment/service outcomes
  2. Documented ongoing training and education regarding medications for persons served and personnel (Training form to be completed and submitted)
  3. Policy that identifies how the organization will respond to aggressive or assaultive behaviours and whether and under what circumstance seclusion and restraints will be used.  (Provide policy)
  4. Documented initial and ongoing competency-based training for all direct service or front-line personnel employed by the organization (Training form to be completed and submitted)
  5. Documented initial and ongoing competency-based training for personnel involved in the direct administration of seclusion or restraint (Training form to be completed and submitted)
     

 4. Specialized or Treatment Foster Care, Foster Family and Kinship Care

  1. Documentation of training provided to foster and kinship families (including a home study process for each foster home) (Training form to be completed and submitted) 
  2. For specialized or treatment foster care - Documentation of provider training, including the type, length and date of training (Training form to be completed and submitted)
  3. Plan to regularly monitor each foster home placement
     

 5. Group Home Care

  1. Policies and procedures relating to quarterly reviews (at a minimum) of each child’s/youth’s plans of services, goals and progress
     

6. Medically Complex

  1. Primary assessment for each child/youth served that includes identification of presenting health risks, health goals, and expected health benefits

For more information on membership criteria, please see the criteria and eligibility policy below.
 OARTY Membership Standards - Criteria and Eligibility Policy for 2016-2017 (pdf)